Technical malfunctions are something which the users encounter on almost every product or service. Roadrunner email is also one similar service. Roadrunner email has been highly proficient in the services that it has been providing to the users. This email service effectively enables the users to send and receive emails and also aids the users in organizing their calendar. Even though there are multiple features which makes this email service one of the best email services available, there are certain situations where the users come across some glitches while working on Roadrunner email. One such issue is when the users of Roadrunner email forget their password and come across the need to reset the password for their email account. When the users face the need to reset the password, they can choose to connect with roadrunner tech support. By connecting with them, the users would get a much clear understanding of the issue that they are facing. The users also have the option of reading this blog where they would get a detailed understanding of the malfunction.
Steps to resolve the forgotten password issue in Roadrunner email
If you wish to resolve the issue where you have forgotten the password of your Roadrunner email, then the steps that you would have to undertake are as given below:
To reset the forgotten password for the first time
- The users should begin by navigating to the https://pt.rr.com where the users would get a password reset tool.
- Then you would have to click on the option which says ‘I don’t know my email password.’
- Further, enter your email address in the field that is provided.
- Then you would have to enter the two words which are displayed on the screen and ensure that you separate it by a single space.
- Then you would have to click on the Submit button, and then you would be prompted to enter your cable modem ID (MAC Address).
- Once you are done with the said steps, click on the submit button.
- You would now have to select the Security Verification Question from the Drop Down list.
- You would further have to answer the security verification questions.
- Once you are done with the questions, click on the option to reset the password.
- Now create a new password for your account which you would not forget.
- Click on the save button, and you would then be able to access your account using the new password.
If you are unable to reset the password using the steps given above, then the last option that you would have left is to connect with roadrunner customer service. By connecting with this email service, the users would get complete assistance on how to reset the password in the most efficient way possible.
Read More: roadrunner helpline number
Source URL: How to Reset Roadrunner Email Password