QuickBooks rebuild error 6000 77 usually arises when the user attempts to open the company file on QuickBooks Desktop. The Intuit QB error message code 6000 77 pops up on the screen with a message, “We’re sorry. QuickBooks encountered a problem.” QuickBooks error message 6000 77 usually occurs when the company file is damaged, or corrupted or the user does not have permission to access the company file folder. This article is all about acquainting users on QuickBooks error message code 6000 77, its causes and solutions, so read carefully until the end.

If you are looking for immediate assistance to overcome QuickBooks error 6000 77, then dial our toll-free number 1.800.579.9430 and speak to the QuickBooks support team

What are the factors responsible for QuickBooks error 6000 77?

Here are some possible causes behind the error:

  1. QuickBooks company file is shifted to another location.
  2. QuickBooks company file folder is damaged.
  3. The .ND and .TLG files are damaged or corrupted.
  4. Incorrect firewall and security settings.

Let us walk you through the troubleshooting procedure given in the article

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Quick Troubleshooting Methods to tackle QuickBooks error 6000 77

Following are the most effective troubleshooting steps to fix the error:

Method 1. Rename QuickBooks configuration files to fix the damage

Renaming .ND and .TLG files do not cause data loss as QuickBooks recreates the files when the user open the company file and scan them using QuickBooks Database Server Manager. The steps given below will help you change the file’s name:

  1. Open the folder containing the company files.
  2. Search for the company file with .nd and .tlg extensions.
  3. Right-click on the company files and select the Rename option.
  4. Add .old at the end of the file name.

If the error continues, move on to the next method.

Method 2. Utilize UNC path at the place of mapped drive

  1. Right-click the QuickBooks desktop icon, hold the Ctrl key and choose Run as Administrator.
  2. Long press the Ctrl key until the No Company Open window.
  3. Go to the File menu.
  4. Select Open or Restore Company, then Open a company file, then Next.
  5. Choose Network.
  6. Navigate to the location of your company file.
  7. If you can’t find the company file, you need to set folder permissions.
  8. Choose the company file and click Open.

If the method given above didn’t work, proceed to the next one.

Method 3. Recreate the damaged company file folder

  1. Move to your C: drive.
  2. Create a new folder.
  3. Open the folder containing the company file.
  4. Search for the company file with the .qbw extension.
  5. Right-click the .qbw file and select Copy.
  6. Open the new folder and Paste the file.
  7. Also, set permissions to share company files.
  8. Now, open QuickBooks and open the file from the new location.

If the error continues, move on to the next method.

Method 4. Run QuickBooks File Doctor

Download and install QuickBooks Tool Hub on your computer to run the tool. The tool will fix issues related to company file and network:

  1. Close the QuickBooks desktop application.
  2. Download the latest version of the QuickBooks Tool Hub.
  3. Move to Downloads and open the QuickBooksToolHub.exe file you downloaded.
  4. Follow the on-screen steps to install the application and agree to the terms and conditions.
  5. When the install completes, the QuickBooks Tool Hub icon will appear on the desktop.

Run QuickBooks File Doctor

  1. Double-click on the QuickBooks Tool Hub icon to open it.
  2. Within the tool hub, choose Company File Issues.
  3. Click Run QuickBooks File Doctor.
  4. From the drop-down menu, choose the company file.
  5. Mark the middle Check your File option.
  6. Click Continue and then Next.
  7. Enter the login details.
  8. Let the tool run to scan the file.
  9. When the scan completes, reopen QuickBooks and the company file.

That’s all about QuickBooks error 6000 77. We tried our best to help you fix the issue. If you face any trouble performing the steps, feel free to contact the certified QuickBooks expert’s team by calling us on our customer support number 1.800.579.9430. They will assist you with advanced troubleshooting for the same.