When you are not getting the new messages on the outlook account, do not panic about it. just follow the steps given below. It will help you in fixing the login problems on the outlook account.
Switch the browser-
If you can’t receive the emails on the Hotmail account using the regular browser, you should open the outlook account on the new browser, now try to access the webmail. Let’s see does it shows the new emails there or not.
If it is showing the new emails there. it means, the browsers are filled with the junk data. to fix that, you have to clear the app data. if that doesn’t work, you need to clear the app cookies as well.
Update the email rules-
So often, users are unable to receive the new emails because of the incorrect email rules, most probably, something is wrong with the email rules or filters. So you need to go to the outlook settings and delete all types of filters from the outlook account. now try to access the outlook account.
Deactivate the forwarding settings-
Along with the outlook rules, you should also check the mail forwarding settings, if it is activated, you need to deactivate it and then retry to access the webmail again. your email will start working fine then.
Check the imap & outlook servers=
If outlook is unable to receive the new emails on the mail application, you need to go to the advanced account settings and check the incoming and outgoing server settings. most probably, something is wrong with the user account or password. so you need to delete the mail settings and then retry to access the webmail again.
After changing the outlook settings, if you are still unable to access the outlook mail. You need to visit askprob blogs for more assistance. There you will find the complete guide.