AOL dial-up connection uses your telephone line to deliver high-speed internet service to your computer. If you find that your dial-up connection encounters an error and your internet spend is low, you try restarting your computer and modem to get the connection back on track. You should also consider adding a new access number while connecting to the internet. If that does not work, you can call the AOL email customer support number and speak to a certified professional to troubleshoot the AOL internet dial-up connection.